Refund and Cancellation Policy

Customer acknowledges that the amount of the fee for the service is based on Customer’s agreement to pay the fee for the entire Initial Term, or Renewal Term, as applicable. In the event MOBILENIK SuperVentaMovil terminates the Agreement for Customer’s breach of the Agreement in accordance with AUP/TOS, or Customer terminates the service for MOBILENIK SuperVentaMovil breach, the unpaid fees for each billing cycle remaining in the Initial Term or then-current Renewal Term, as applicable, are due on the business day following termination of the Agreement. Customer also acknowledges that a minimum of 7 days cancellation notice or downgrade of current package prior to the following renewal term must be given in writing to MOBILENIK SuperVentaMovil or the Customer will be responsible for full payment of the following term. The cancellation request will be subject to the following guidelines:

Cancellation request must be submitted to the billing department by sending email to sales@
Cancellation request must be submitted from the main email address on file with MOBILENIK SuperVentaMovil